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Long recognized as integral to outstanding results in green design, integrated design now has a toehold on the retail environments industry, as evidenced by this year’s Sustainability Award
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Sound a bit grandiose? Maybe, but if you attended this month’s NRF show and read last month’s Harvard Business Review article on the future of shopping, you may agree with me.

The HBR message was blunt and powerful: Retail executives must get past their technophobia quickly or they will die. If they don’t understand the power that new digital communications wield over their physical stores, those stores will rapidly become a gigantic albatross, a burdensome liability they can’t overcome.
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In early January each and every year we get data on the all-important holiday sales from retailers. Usually the data is a little bit confusing at first glance. Sometimes chains that have had good results on comp store sales “succeeded” only because of heavy discounting. The way the media tends to portray these results means that you always have to dig into the details to understand exactly what is going on.
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Physical stores will become places to connect rather than spaces in which to find products, David Kepron told A.R.E. Summit attendees. Now I knew he was not exactly predicting empty-shelved shops, but the mere thought of the removal of items from the shelves was enough to raise my hackles. [more]

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One of my weekend activities is waterskiing in a slalom course. Over the past 10 years, I’ve noticed that my waterskiing friends have broken into two groups. There are those who invest in the latest equipment, read constantly about improving technique, and consistently push themselves to do better.

The other group holds on to equipment from the ’80s, neglects to read articles on improving technique, and eventually stops skiing when their performance deteriorates.
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Death, taxes and the rising cost of employee healthcare benefits. Just two years ago Justin Saunders, director of finance and risk management for Madix, Inc., believed he might stand a better chance avoiding the first two items before he would discover a way to cut his company’s cost of healthcare coverage. After all, like most private enterprises, the Terrell, Texas-based Madix, one of the world’s largest store fixture manufacturers, was once again confronting the trend of double-digit year-over-year percentage increases in healthcare costs. [more]

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