The primary research goal is to provide a better understanding of the market structure, sizing and direction for the point-of-purchase and visual merchandising/store fixtures industry. As the leading voice for the industry, Shop! seeks to be well-armed with the insights that help guide member companies toward successful business decisions and elevate the role that in-store marketing, store design and visual merchandising plays in today’s in-store retail marketing mix.

2017 Reports

Retail Without Boundaries

Retail is being revolutionized, and at the heart of it, consumers and their technologies. Retail is no longer defined as brick and mortar versus online; it lives everywhere. Knowing how to keep up with changing consumer preferences and having the ability to make sense of technology’s rapid evolution arms companies with the necessary tools to communicate with and integrate into the lives of shoppers no matter the touchpoints and channels they interact with. Learn about the steps retailers and brand marketers can take to ensure their retail programs are designed for today’s landscape and the tech savvy customers who travel it.


Sustainability at Retail

There are many benefits and obstacles to sustainability, not to mention rating systems, ecolabels, and customer perceptions. Moreover, they are always changing. Shop! created a special report to help you learn about these topics and more. The report provides a glimpse at the Shop! Online Continuing Education Sustainability course and includes an excerpt from the Sustainability chapter of the 2017 MaRC Exam Prep course textbook. The report also includes three case studies from association members, providing you with practical information on applying green building practices to store redesign and point of purchase displays.  While the retail community is admittedly at varying stages of the green building continuum, sustainability is a journey.


Reinventing Customer Experience

This special report Shop! presents shopper behavior insights from two important sources to help you create an experience that is truly distinctive. Shop! selected insights from the research paper by Joseph Pine II & James Gilmore featured in the Spring 2017 edition of the Journal of Shopper Research as well as content that JGA Chairman Ken Nisch shared in the new Shop! MaRC Exam Prep.


2016 Reports

2016 Industry Performance Report

This is a profitability survey of Shop! members. Data collected from the survey is used to compile the Industry Performance Report, which details statistics on sales volume, income, expenses, net worth, and numerous other financial ratios.

Purchase Report

Unable to attend the 2016 Industry Performance Survey Webinar? Purchase the webinar recording HERE.

2014 Reports


2014 Employee Compensation & Benefits Report

This confidential survey, conducted every two years, provides the only comprehensive look at employee compensation and benefits packages in the industry. Receive in-depth information on each facet of a total compensation package for retail environments industry staff – from executive level through production.

Purchase Report

For more information regarding these or other reports, please contact Madeline Baumgartner, Shop! Director of Education & Research at